Incident reports

Get updated on the system status of the Arcadier platform.

Incident reports


Be notified with every update

We will be doing our scheduled planned update to Arcadier Marketplaces on 26 April 2021 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 26 April 2021 (Monday) . We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2024-01-09 12:03:33

We will be doing our scheduled planned update to Arcadier Marketplaces on 4 February 2021 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 4 February 2021 (Thursday) . We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2021-02-04 10:35:39

We will be doing our scheduled planned update to Arcadier Marketplaces on 22 September 2020 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 22 September 2020 (Tuesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2020-09-22 14:19:11

We will be doing our scheduled planned update to Arcadier Marketplaces on 21 July 2020 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 21 July 2020 (Tuesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2020-07-29 17:23:42

We will be doing our scheduled planned update to Arcadier Marketplaces on 10 June 2020 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 10 June 2020 (Wednesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2020-06-10 11:34:17

We will be doing our scheduled planned update to Arcadier Marketplaces on 4 March 2020 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 4 March 2020 (Wednesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2020-03-05 10:28:32

We will be doing our scheduled planned update to Arcadier Marketplaces on 9 December 2019 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 9 December 2019 (Monday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-12-09 10:48:04

We will be doing a planned update to Arcadier Marketplaces servers on 8 November 2019 to ensure site performance. There might be intermittent outage across Arcadier marketplaces on the 8th November 2019 (Friday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-11-08 15:51:03

Arcadier Marketplace users were experiencing intermittent outage. Issue lasted for about 3 hours before normal service was resumed.   Read More

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2019-11-07 12:29:48

We will be doing our scheduled planned update to Arcadier Marketplaces on 13 September 2019 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 13th September 2019 (Friday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-09-13 15:54:50

We will be doing our scheduled planned update to Arcadier Marketplaces on 8 August 2019 to apply new enhancements to the platform for a better experience. There might be an intermittent outage on 8th August 2019 (Thursday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-08-08 15:40:40

We will be doing our scheduled planned update to Arcadier Marketplaces on 4 June 2019 to apply new features and enhancements to the platform for a better experience. There might be an intermittent outage on the 4th June 2019 (Tuesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-06-04 17:39:56

We will be doing our scheduled planned update to Arcadier Marketplaces on 11 April 2019 to apply new features and enhancements to the platform for a better experience. There might be an intermittent outage on the 11th April 2019 (Thursday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-05-24 11:51:33

We will be doing a scheduled site maintenance to Arcadier Marketplaces on 11 March 2019 to strengthen the stability of the platform to ensure that all our infrastructure and service is kept running at an optimal level. There might be intermittent outage on the 11th of March (MOnday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-03-11 08:30:52

We will be doing our planned update to Arcadier Marketplaces on 26 February 2019 to apply a crucial enhancement to the platform to update the Google Login API (Application Programming Interface). This is to ensure that there is no disruption on your marketplace when Google eventually sunsets their old API in the near future. There might be intermittent outage on the 2   Read More

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2019-02-26 09:59:54

We will be doing our scheduled planned update to Arcadier Marketplaces on 16 January 2019 to apply new enhancements and fixes to the platform for a better experience. There might be intermittent outage on the 16th of January (Wednesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-03-07 11:18:54

We will be doing our scheduled planned update to Arcadier Marketplaces on 21 November 2018 to apply new enhancements and fixes to the platform for a better experience. There might be intermittent outage on the 21st of November (Wednesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2019-04-08 12:47:49

We will be doing our scheduled planned update to Arcadier Marketplaces on 24 October 2018 to apply new features, enhancements and fixes to the platform for a better experience. There might be intermittent outage on the 24th of October (Wednesday). We seek your understanding in this period and hope to serve you better. Stay tuned!   Read More

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2018-11-21 12:30:19

We will be doing our scheduled planned update to our Arcadier Marketplaces to apply enhancements and fixes to the platform for a better experience. We seek your understanding in this period and hope to serve you better. Do contact us at hello@arcadier.com if you are facing any issues.   Read More

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2018-09-18 11:12:12

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 28th August, Tuesday.   Read More

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2018-08-28 10:19:30

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 11.00am (GMT +8) 7th June, Thursday.   Read More

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2018-07-12 17:28:47

PayPal payments were temporarily suspended due to a verification process from their end. All PayPal payments have been resolved and resumed normal service.   Read More

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2018-05-15 15:17:33

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 12.00pm (GMT +8) 30th April, Monday.   Read More

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2018-04-30 11:30:28

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 27th March, Tuesday.   Read More

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2018-03-27 12:35:48

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 16th January, Tuesday.   Read More

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2018-01-16 11:50:32

There will be some maintenance on our servers and there might be some intermittent outage experienced from 11.00am to 1.30pm (GMT +8) 29th December, Friday   Read More

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2017-12-29 13:32:10

We will be doing an OS update of our software and there might be some intermittent outage experienced from 12.00pm to 12.05pm (GMT +8) 13th December, Wednesday   Read More

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2017-12-13 12:29:28

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 8.00am to 10.00am (GMT +8) 13th November, Friday   Read More

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2017-12-13 12:28:32

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 8.00am to 11.00am (GMT +8) 10th October, Friday   Read More

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2017-10-10 12:03:41

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 12th September, Tuesday   Read More

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2017-09-12 11:22:48

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 2.00pm (GMT +8) 21th July, Friday   Read More

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2017-07-21 14:29:28

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 11.00am (GMT +8) 16th June, Friday   Read More

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2017-06-16 10:21:06

Arcadier Marketplace users were experiencing intermittent outage. Issue lasted for less than 40min before normal service was resumed.   Read More

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2017-06-16 14:42:49

The servers were facing intermittent loading issues on a small amount some freemium marketplaces due to the Google Ads integration. Affected users may face slow loading times or error 503s   Read More

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2017-06-14 12:21:48

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 10.00am to 3.00pm (GMT +8) 9th May, Tuesday   Read More

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2017-05-09 04:40:47

We are currently experiencing difficulties with the facebook login APIs, you may still login to your marketplace using Google IDs.   Read More

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2017-04-26 11:52:43

Google maps location for the item details page is currently unavailable. The location value is still stored however we are facing some issues with the display.   Read More

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2017-04-21 12:13:01

Servers were facing slow performance we apologize for any inconvenience caused.   Read More

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2017-04-09 11:07:40

We will be doing our monthly upgrading of our marketplaces and there will be intermittent outage from 9.00am to 1.00pm (GMT +8) 7th April, Friday   Read More

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2017-04-07 14:25:39

We are currently experiencing difficulties with the facebook login APIs, you may still login to your marketplace using Google IDs.   Read More

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2017-04-07 12:30:39